Staff & roles

Add people to your store without giving anyone more than they need. Roles are permission templates; staff members are people you assign a role to. Both live under Settings (Roles and Managers).

Roles are permission templates

A role is a named bundle of permissions. Assign it to a person and they get exactly that access. Cartisto ships three to start from:

Role	Access
Owner	Everything. It’s a system role — it can’t be edited or deleted.
Manager	Day-to-day operations: products, categories, orders, customers, inventory, reviews, refunds, coupons, invoices, shipping, themes, pages, notifications, POS, marketing, metafields.
Viewer	Read-only: analytics and invoices.

Duplicate one of these or build your own — a role can be as narrow as a single area.

Permission areas

Permissions map to the parts of the dashboard, including: products, categories, orders, customers, inventory, coupons, marketing, reviews, refunds, invoices, shipping, payments, themes, pages, blog, metafields, redirects, pixels, webhooks, domain, analytics, notifications, language & currency, store info, POS (and a separate POS price override), COD settlement, affiliate payouts, the AI assistant, managers, roles, subscription, and the audit log.

Grant only what a job needs — a warehouse packer might get orders and inventory and nothing else.

Adding a team member

1. Go to Settings → Managers and invite the person by email.
2. Assign a role.
3. They sign in with their own account — actions are recorded against them in the audit log, so you always know who did what.