CartistoDocs

Plans & billing

Choose a plan, start a trial, and manage your Cartisto subscription.

Your store runs on a Cartisto plan. Higher plans unlock more features and higher limits. Manage everything in the Subscription section.

Plans, trials, and billing cycle

  • Plans are priced monthly or annually — pick the cycle that suits you (annual is typically cheaper per month).
  • A plan may include a free trial; your card isn’t charged until the trial ends.
  • Paid plans are billed through Stripe. Changing to a paid plan sends you to a secure Stripe checkout; your card details never touch Cartisto.

Features scale with your plan

Some features and limits are plan-gated — a paid plan raises a cap (or unlocks a capability), and the dashboard tells you when an action needs a higher plan.

If a paid plan lapses or is downgraded, your store stays online on the lower plan, but the paid features and their raised limits stop applying until you resubscribe. Your data isn’t deleted — it’s just those capabilities that pause.

Managing your subscription

From Subscription you can:

  • Upgrade or downgrade — changes take effect through Stripe checkout for paid tiers.
  • See invoices & status — your current plan, renewal date, and billing history.
  • Update payment method — via the Stripe billing portal.
Note

Two different Stripe roles The Stripe account that bills you for your Cartisto plan is separate from the Stripe (or other gateway) you connect to collect money from your own shoppers — see Payments & checkout. Don’t confuse the two; they use different keys and settle to different places.