Shipping & taxes

Two settings decide what a shopper pays on top of the product price: shipping (under Settings → Shipping) and tax (under Settings → Invoice).

Shipping zones

A zone is a set of countries (or regions) that share rates — for example “Domestic”, “GCC”, and a catch-all “Rest of world”. A shopper’s address decides which zone applies at checkout. Order your zones from most specific to the catch-all so every destination resolves to exactly one.

Rates

Within a zone you add one or more rates the shopper can choose from:

• Flat rate — a fixed price (optionally free above a cart threshold).
• Free shipping — no charge, optionally gated by a minimum order value.
• Carrier-calculated — a live quote from a connected carrier (below).

You can also attach a COD fee to a zone — an extra charge applied only when the shopper pays cash on delivery.

Carriers

Connect a courier to print labels, generate AWBs, and sync tracking:

Carrier	Region
Aramex	GCC / global
Bosta	Egypt
J&T	Egypt / SEA
DHL	Global

Once connected, a carrier can return live rates at checkout and push tracking updates back onto the order automatically, so the shopper’s tracking page and notifications stay current without manual entry.

Taxes

Add tax rates under Settings → Invoice. A rate can apply broadly or to specific regions, and tax is computed exactly (no rounding drift) and shown on the order and invoice. Whether prices are entered tax-inclusive or tax-exclusive is part of your store configuration.